Terms of service
Use of the Site
The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description and availability.
We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
Scens.com reserves the right to update or modify these Terms of Service at any time without prior notice. By continuing to use our Site after we post any such changes, you accept the Agreement, as modified. Please review these terms regularly to keep yourself updated with them.
Order Acceptance and Billing (when available)
You warrant that all details you provide to Scens.com for the purpose of ordering are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.
When placing an order, you agree that any and all information given is accurate and complete. All orders are subject to acceptance and product availability. Payment is taken at time of order. We reserve the right to change prices of any product at any time. All prices exclude sales tax. If the item is not in stock, we will notify you.
You accept that all goods you order are for your own private and domestic use only and are not for resale. If you are a professional you would need to contact us in order to set a professional account, allowing you to resale our products.
You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
You agree that e-mail can be used as a long-distance means of communication. An email confirmation does not constitute the acceptance of an order. SCENS SKINCARE, SLU reserve the right, without prior notification, to limit the order or quantity of any item on an order.
It is a crime to use a known invalid credit card to order. Anyone caught deliberately entering an incorrect or fictitious order can be prosecuted to the fullest extent of the law.
Scens.com reserves the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
- you fail to make payment to us when due
- you breach any of our terms and conditions
we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity.
SCENS, SL and SCENS SKINCARE, SLU reserve the right to eliminate products for sale at any time on the website. We will use all reasonable best efforts to ensure that all products listed are available. Should a product become sold out or unavailable for any reason, SCENS, SL and SCENS SKINCARE, SLU will not be held liable for damages, replacement or losses as a result of this occurrence.
Our images are taken by professional photographers to try to show as accurately as possible our products. However, Internet browsers, screen color contrasts and screen sizes can slightly affect the appearance of a product. We cannot be held responsible or liable for any differences in color between the image and the actual product.
Delivery (when applicable)
The delivery period is subject to the carrier used and not controlled by us. If your delivery address is outside of Spain, you may have to pay import duties and taxes at arrival. Please be aware and familiar with such duties and taxes. Customs policies and charges vary from country to country. All costs associated with import duty or tax must be paid for by you. We are not responsible for those. We recommend you contact your local customs office for further information.
If you mistakenly receive goods that are not what you ordered or that are damaged, defective, or are of a different quantity than what you ordered, please contact us immediately upon receipt to notify us of the issue and return the goods at the address on the invoice within 5 working days.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labor disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
Returns & Refunds (when applicable)
Please check our Returns, Exchange & Refunds Policies for more details. Our products can only be exchanged or returned sealed. No exception. Request must be done within 5 business days.
Promotional codes are limited in nature and may expire or discontinue with or without notice. Promotional codes are void where prohibited by law. Promotional codes may not be copied, sold, or otherwise offered. They are not redeemable for cash and are subject to cancellation or change at any time for any reason.
One use per coupon/discount code per transaction, one coupon/discount code per customer during the same promotional campaign.
All of the Content you see and hear on the Scens.com website, including headers, images, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held, owned or controlled by Scens.com. “SCENS” and “SCENS Skincare” are registered trademarks. Any unauthorized re-production, modification, re-publication, display or performance of any content of the Scens.com site is strictly prohibited without the prior written permission of SCENS, SLU.
No right, title or interest in any downloaded materials is transferred to you as a result of any downloading of downloadable images or content contained in Scens.com. Scens.com reserves complete title and full intellectual property rights of any content you download from this website. To use SCENS images to represent products that are not SCENS products, is strictly prohibited.
This Agreement is effective unless and until terminated by either you or SCENS SKINCARE SLU. You may terminate this Agreement at any time. SCENS SKINCARE SLU also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Sites, if in SCENS SKINCARE SLU sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement, you must promptly destroy all materials downloaded or otherwise obtained from the Sites, as well as all copies of such materials, whether made under this Agreement or otherwise.
Scens.com does not sell, trade, or rent your personal information to others except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: (a) to protect the security of our web site and our rights (b) in response to legal process or proceedings, (c) to establish or exercise our legal rights or defend against legal claims (d) when we believe in good faith that the law requires such action, (e) to a trusted partner who works with or on behalf of Scens.com, or (f) in connection with a sale of our business or company.
This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in this Agreement are for reference purposes only and in no way define or limit the scope of the section. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of SCENS SKINCARE, SLU to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit SCENS SKINCARE, SLU ‘s rights with respect to such breach or any subsequent breaches.
This site is controlled by SCENS SKINCARE, SLU. Your use of this site is governed by, construed and enforced in accordance with the laws of Spain. Disputes arising from your use of this site are exclusively subject to the jurisdiction of Barcelona, in Spain.
You agree that if you break these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.
Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL SCENS OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SCENS SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST INCOME OR PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF SCENS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL SCENS BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SCENS SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
SCENS® is a registered Trademark.